Shipment

shipping destinations

We currently offer shipping to the following countries: United Kingdom, Germany, France, Netherlands and United States. Please note that our shipping options and policies are tailored specifically to these destinations.

order processing and delivery

We aim to process and ship orders within one week (7 business days) of the purchase date. We do our best to meet this timeframe, but please note that delivery times may vary depending on location and product availability.

address changes and returns

If you need to change the shipping address for an order after it has been processed, please contact us as soon as possible. Carriers may charge a return shipping fee for updating the shipping address. We will notify you of this fee via email. If we do not receive confirmation of the fee and address change, the original shipping address entered during the checkout process will be used.

Please note that additional re-delivery charges may apply if the carrier attempts to deliver the goods to the original address and is unsuccessful.

delivery expectations

Please note that delivery times may vary depending on the destination and the shipping method chosen. We will endeavour to provide you with an estimated delivery time frame that depends on the shipping location, the carrier and the products being shipped.